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Global Capacity Building – Mercury & Global Horizon

Global Capacity Building

Oussama ZEBDA

1 Jan 2026

Designing and delivering high-impact, practice-oriented executive training programs that strengthen leadership, governance, and operational excellence across international organizations

Through my collaboration with Mercury Training Center and Global Horizon Training Center, I have designed and delivered high-impact professional training programs for international participants, supporting the development of managerial, operational, and governance capabilities across diverse organizational and cultural environments.


This dual partnership focused on delivering intensive, multi-day executive and professional programs in key areas including agile project leadership, procurement and contract negotiation, policy and procedure development, and organizational effectiveness. These programs were delivered to participants from various countries and professional backgrounds, reflecting the international positioning and quality standards of both training institutions.


My role within these collaborations extended well beyond classroom facilitation. It involved structuring comprehensive learning journeys, developing customized training materials, and integrating real-world case studies aligned with participants’ professional realities. Each program was designed to balance conceptual foundations with applied practice, enabling learners to translate knowledge directly into operational and strategic action.


A central pillar of my approach was pedagogical rigor combined with adaptability. Training sessions were carefully prepared and continuously adjusted to participant profiles, experience levels, and organizational contexts. This adaptive methodology ensured sustained engagement, strong comprehension, and meaningful knowledge retention, even within demanding multi-day formats.


Participant evaluations and testimonials consistently reflect the effectiveness of this approach. A Solutions Delivery Manager from Diriyah highlighted the clarity, accessibility, and supportive nature of the Scrum Master training, emphasizing the instructor’s ability to adapt explanations to participant levels and make complex concepts easy to understand. A Commercial Manager from Diriyah underlined the exceptional structure and professionalism of the procurement and negotiation program, noting its direct applicability at senior executive level and its strong grounding in real-world commercial decision-making. A Procurement Operations Senior further emphasized outstanding subject knowledge, patient guidance, and continuous support in applying learning outcomes in practice.


Beyond individual feedback, formal course evaluations consistently rated the programs at the highest level for content relevance, instructional quality, communication effectiveness, and participant engagement. Suggestions for improvement primarily related to logistical aspects, confirming that the pedagogical and technical dimensions of the programs consistently met or exceeded expectations.


Throughout these partnerships, I worked closely with the academic coordination and quality assurance teams of both institutions to ensure alignment with institutional standards and continuous improvement objectives. Participant feedback was systematically analyzed and incorporated into subsequent sessions, contributing to the ongoing refinement of learning formats, materials, and delivery methods.


Over time, these collaborations enabled the successful delivery of multiple international training programs, serving professionals from public and private organizations and reinforcing the reputation of both Mercury Training Center and Global Horizon Training Center for reliable, high-value executive education. The consistency of positive evaluations and repeat engagements reflects a strong level of institutional trust and long-term cooperation.


This case study illustrates my positioning as a strategic training and capacity-building partner, capable of combining technical expertise, regulatory awareness, and pedagogical excellence to deliver learning experiences that are rigorous, practical, and directly applicable. Through my work with Mercury Training Center and Global Horizon Training Center, I continue to support organizations and professionals in strengthening their competencies, improving operational performance, and navigating complex managerial and governance challenges with confidence.

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